The 30-day money-back guarantee, laid out plain — plus what happens if a unit shows up busted.
Every Trocador ships with a 30-day money-back guarantee, clock starting the day it lands on your doorstep. Run a real oil change with it — if it doesn't deliver, we take it back.
Already used it for an oil change? Still eligible. This is a performance guarantee, not a "keep it in the box" policy.
Shoot us your order number by email and return instructions land in your inbox within one business day. No forms, no restocking fee.
Once the carrier scans your return, we push a full refund to your original payment method within 5 business days. Your bank might sit on it a few extra days before it posts.
Pump shows up cracked, dead, or not what you ordered? Send a photo within 14 days and a free replacement ships right away — no return needed most of the time.
Trocador
C. 9 S-E - Coronel Antonio de Alcedo y Herrera 400, 090315 Guayaquil, Ecuador
Email: support@trocadorstore.shop