Privacy Policy

01. What we collect

Placing an order hands us the basics — your name, email, shipping/billing address and payment info at checkout. We also log a few automatic bits like rough location, browser type and which pages you scroll through, mostly via cookies.

02. What it's used for

• Getting your order packed, shipped and tracked.
• Sending confirmations, shipping updates and replies to your emails.
• Making the site and support faster to use.
• Catching fraud before it hits checkout.

03. Who sees it

We don't sell your info to anyone, period. It only goes to the vendors keeping the store running — payment processors, shipping carriers, and the analytics we use to see what's working — and each one only gets what it needs to do its job.

04. Cookies

Cookies remember what's sitting in your cart, keep you logged in, and tell us which pages are confusing. Block them in your browser if you want, but checkout might get glitchy.

05. Staying secure

Checkout runs over SSL end to end, and card numbers are handled entirely by PCI-compliant payment partners — they never touch our own servers.

06. Your call

Ask us anytime to see, fix or wipe the personal data we've got on file. Marketing emails have an unsubscribe link at the bottom — one click and you're out.

07. Reach us

Got questions about this policy? Here's where to send them:

Trocador
C. 9 S-E - Coronel Antonio de Alcedo y Herrera 400, 090315 Guayaquil, Ecuador
Email: support@trocadorstore.shop